Privacy policy
Draw'n Drop Privacy Policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit www.drawndrop.com (the "Site") ) or that you make a purchase there.
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the web pages or individual products you view, the websites or search terms that brought you to the Site, as well as information about how how you interact with the Site. We refer to this automatically collected information as "Device Information".
We collect Device Information using the following technologies:
COOKIES )
Here is a list of cookies we use. We've listed them here so you can choose whether or not to allow them.
_session_id, unique session identifier, allows Shopify to store your session information (referrer, page referral, etc).
_shopify_visit, no data held, persists for 30 minutes from last visit. Used by our website provider's internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires midnight (depending on visitor location) the following day. Calculates the number of visits to a store by unique customer.
cart, unique identifier, persists for 2 weeks, stores your shopping cart information.
_secure_session_id, identifier session unique
storefront_digest, unique identifier, indefinite if the store has a password, it is used to know if the current visitor has access.
- "Log files" track the activity of the Site and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).
- The "pixel tags", "beacons" and "pixels" are electronic files that record information about how you browse the Site.
Alternatively, when you make or attempt to make a purchase through the Site, we collect certain information about you, not include your name, billing address, shipping address, payment information (including credit card numbers [[INSERT OTHER ACCEPTED PAYMENT METHODS, IF APPLICABLE]], email address, and your phone number. This automatically collected information is referred to as "Order Information".
When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION?
Generally, we use the Order Information we collect to process any order placed through the Site (including processing your payment information, arranging shipment of your order and providing you with invoices and/or order confirmations).In addition, we use this Order Information to:
communicate with you;
assess potential fraud or risk; and
where consistent with the preferences you have communicated to us, providing you with information or advertisements regarding our products or services
We use Device Information (specifically your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our campaigns advertising and marketing).
We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about how Shopify uses your Personal Information, please visit: https://www.shopify.com/legal/privacy. We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/en/ policies/privacy/. You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
DO NOT TRACK
Please note that we do not modify the collection data from our Site and our usage practices when we detect a "Do Not Track" signal on your browser.
YOUR RIGHTS
If you are a European resident , you have a right to access the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details set out below.
In addition, if you are a European resident, please note that we process your information for the purpose of fulfilling our obligations. contractual obligations towards you (for example if you place an order on the Site) or to pursue our legitimate business interests, listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we retain Your Order Information in our records, unless and until you ask us to delete it.
SMS MARKETING
We value your privacy and the information you agree to share as part of our SMS marketing service. We use this information to send you text notifications (for your order, including cart abandonment reminders), text marketing offers, and transactional texts, including requests for feedback from us.
CHANGES
We may change this Privacy Policy from time to time to reflect, for example, changes to our practices or to other operational, legal or regulatory reasons
CONTACT US
To learn more about our privacy practices, if you have any questions, or would like to file a complaint, please contact us by email at contact@drawndrop.com, or by mail to the following address:
88 Avenue Charles de Gaulle, Neuilly-sur-Seine, Île-De-France, 92200, France
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