Draw'n Drop Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit www. drawndrop. com (the "Site") or make a purchase there.

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the web pages or individual products you view, the websites or search terms that brought you to the Site, and information about how how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:

COOKIES

Here is a list of cookies we use. We have listed them here for you to choose whether you want to allow them or not.

_session_id, unique session identifier, allows Shopify to store your session information (referrer, landing page, etc. )

_shopify_visit, no data held, persists for 30 minutes from last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data held, expires midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.

cart, unique identifier, persists for 2 weeks, stores your shopping cart information.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, indefinite if the store has a password, it is used to know if the current visitor has access.
- "Log files" track Site activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your data timestamp (date and time).
- "Web beacons", "beacons" and "pixels" are electronic files that record information about how you move around the Site.

In addition, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment (including your credit card numbers [[INSERT OTHER ACCEPTED MEANS OF PAYMENT, IF APPLICABLE]], email address and phone number. This automatically collected information is referred to as "Order Information".



When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information we collect to process any order placed through the Site (including to process your payment information, arrange shipment of your order, and provide you with invoices and/or order confirmations). In addition, we use this Order Information to:
communicate with you;
assess potential fraud or risk; and
where consistent with the preferences you have communicated to us, providing you with information or advertisements regarding our products or services.

We use the Device Information (specifically your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics on how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).


We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about how Shopify uses your Personal Information, please visit https://www. shopify en/legal/privacy. We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit: https://www. Google. com/intl/fr/policies/privacy/. You can also opt out of Google Analytics here: https://tools. Google. com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights.


DO NOT TRACK
Please note that we do not alter our Site's data collection and usage practices when we detect a "Do Not Track" signal on your browser.


YOUR RIGHTS
If you are a European resident, you have a right to access the personal information that we hold about you and you can request this whether corrected, updated or removed. If you wish to exercise this right, please contact us using the contact details set out below.
In addition, if you are a European resident, note that we process your information for the purpose of fulfilling our contractual obligations towards you (for example if you place an order on the Site) or to pursue our legitimate business interests, listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we retain your Order Information for our records, unless and until you ask us to delete it.

SMS MARKETING

We value your privacy and the information you agree to share as part of our SMS marketing service. We use this information to send you text notifications (for your order, including cart abandonment reminders), text marketing offers, and transactional texts, including requests for feedback from us.
Our website uses cookies to keep track of the items you put in your shopping cart, including when you have abandoned your order. This information is used to determine when to send SMS cart reminder messages.



CHANGES
We may change this Privacy Policy from time to time to reflect, for example, changes to our practices or to other operational, legal or regulatory reasons.

CONTACT US
To learn more about our privacy practices, if you have any questions, or would like to file a complaint, please contact us by email at contact@drawndrop. com, or by post to the following address:

88 Avenue Charles de Gaulle, Neuilly-sur-Seine, Île-De-France, 92200, France